Shipping

Your order will be processed for shipping 24 to 72 hours after it is placed.

You will be notified via e-mail when your package is ready to be shipped.

Payments

We accept all major credit cards and Paypal.>/p>

Order Inquiry

If you have any questions about your order please contact us via email with your order number and the first and last name associated with the order. Customer Service by phone is available Monday - Friday 11 a.m. - 5 p.m. CST 612-377-0044. Please have your order number available when your call. You will receive a confirmation email with your request and follow up emails with the status and progress of your customer service needs.

Return Policy

FEO will not accept returns on any opened cd's or vinyl NO EXCEPTIONS.

If you receive an item not listed on your order, we will send the new product out to you with a return shipping label so you may return the mis-shipped item.

If you need to exchange clothing for a different design or size, you are responsible for the shipping cost to get the product back to us and the cost to ship the new item back to you. If you need to exchange an item please include your original packing slip with the exchange and clearly explain what you would like us to do. We reserve the right to refuse any exchange based on the condition of the return.

Privacy Policy

This privacy notice discloses the privacy practices for www.fifthelementonline.com. This privacy notice applies solely to information collected by this web site. Check here for more information.